Refund Policy

Refund Policy

Thank you for shopping at Crayon Box India. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information on our refund policy.

Refunds

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email address] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Crayon Box India
Dugri
Ludhiana, Punjab, India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Exceptions

Some items are non-refundable and non-exchangeable. These include items that are personalized, custom-made, or final sale. For these items, please contact us at crayonboxindia@gmail.com for more information.

Contact Us

If you have any questions concerning our return policy, please contact us at: crayonboxindia@gmail.com